State Farm® Insurance Agent Bob Simpson

"The staff was most helpful while I transferred my automobile and homeowners insurance. The process was very quick and easy."

"Bob Simpson and his team are awesome! They’re very responsive to me and often offer quality advice on the various insurance options. I would highly recommend them."

"Very nice, very friendly and very helpful. One of the best places to go get insurance. They treat you like family."

"Ms. Marla Grant was phenomenal! She resolved all of the problems that I was concerned about. Her tone was very polite and sweet. Awesome customer service!"

"First off, I've been with Bob Simpson and State Farm since I've been driving! Bob Simpson has always a great resource and an advocate for great coverage. But his office staff is where the good stuff is because every person I have ever talked to has been personable, spirited and knowledgeable. And the real kicker is I ALWAYS forget to pay my premiums and they have been kind enough to cater to my bad habit and call me for payment. I went paperless and I just forget but they are never rude and kindly remind me I need to make my payment. Recently, I had the pleasure to call the office and spoke with Stacy Smith and it was like talking to my girlfriend! It was smooth conversation with laughs but all business. She remembered me, asked about me and sent followup information in a timely manner. This is why I am a loyal customer with Bob Simpson. It's the staff for me! Thanks again Stacy! UPDATE 9/25/24 - the professionalism is STILL on point! I called the office LATE, just before the office closed and Marla Gant answered. She assisted me and continued to assist me over the next couple of days with a tedious process. Her prompt responses to a 3rd party aided in a quick resolution! I love these guys and they have been there for me every time I've called or emailed. Thank you!"

"People who listen and care."

"Everyone here is nice and friendly and competent. I have been with Bob Simpson State Farm for 15 years and they have not let me down."

"I give this office 5 Stars!!! Working with Kay has been a pleasure. I’d recommend anyone to check out this office. They not only provide great service but also provide the best options to make your money work for you. You should definitely call them asap!!"

"Professional"

"State Farm was at my side and assist thru all the events which occurred while we were dealing with an accident in regards to car rental, repairs, and payments. Helping with all issues we endured. Thank you! 😊 State Farm!!!!"

"Very pleased with my experience and have already recommended to friends. Ms. Marla was so helpful and made it an easy transition from my former policy. 10/10 experience."

"Marla was the best! She was very patient as I asked several questions , never rushed me and made the whole process very smooth. I felt like she was honest, there were no hidden fees. I am satisfied with my new coverage plan 👍🏽"

"Bob Simpson’s State Farm Agency provides exceptional service. Kay is professional & always helps in trying to make sure we have the right coverage at the best price. My family has been with Mr. Simpson for 25 plus years."

"Very easy and simple to understand and saved me a lot of money. My agent was very helpful, patient, and knowledgeable “O” and kind 😁."

"I highly recommend this business. Ms. Murphy was extremely knowledgeable and helpful."

"Great insurance agent and company been with 15 years give or take always there me when I need them..Thank you😊"

"I been with Bob at State Farm since maybe 2015 or 2016 - they had been there for me and family since day one and the staff is so nice and friendly. I’m going to continue working them . They are my extended family! Thank y’all for all you guys has done for us!"

"I was telling my friend how much my insurance was and they said it was highway robbery boy were they right. I got into contact with Alyssa Coletta and we talked about what my concerns with starting a new policy are and she gave me a quote we got everything together and I signed with her. She’s truly a gem being able to connect with her and call her whenever is an amazing addition as well as having cheaper insurance."

"It’s so refreshing to know that I can talk to my insurance agent whenever “life happens”. Over the years my insurance needs have changed – purchasing my first home, a new baby…..Denise Barnett has been there to help me with each life event with different product options and amazing customer service. I was so impressed that I referred my parents to her. Denise Barnett now insures and services our whole family! As a person in the service industry myself, I know what good customer service should look like and the Bob Simpson Agency always provides the best."

"Always there when I need them. Thanks Bob and Denise"

"Great staff! Extremely professional, Mrs. Barnett is the best!! Amar assisted me today, he was extremely helpful and very knowledgeable. Good stuff Bob Simpson State keep up the great work!!!!"

"Bob is the only insurance agent that we have had since we connected with him to provide insurance on our home just over 30 years ago. We have home and car with him. Good staff. Need I say more!."

"They Treat you like family. Mrs Denise and Mrs.Matilde are always helpful. Thanks for everything!!"

"Bob Simpson State Farm insured all of my elderly father’s needs. Mrs. Barnett was extremely professional and knowledgeable about the various policies. The office has a very friendly environment and I would recommend to other friends and family."

"Mr Simpson's office and his staff have always treated my family well. Today Amar continued that great tradition. I have considered Mr. Simpson and his staff as family because everyone in his office has cared more about me and my family's well-being before being concerned about a claim. I feel like I'm a family member, not a claim or policy number, just like my dad and sister feel. Thank you Bob."